T: 01604 754800 | sales@teamsportdirect.co.uk

Privacy Policy and GDPR

This privacy policy sets out how Team Sport Direct uses and protects any information that you give Team Sport Direct when you use this website. Team Sport Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Team Sport Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

GDPR & PRIVACY POLICY

GDPR stands for General Data Protection Regulation and replaces the previous Data Protection.


Directives that were in place. GDPR states that personal data should be ‘processed fairly & lawfully’ and ‘collected for specified, explicit and legitimate purposes’ and that individuals data is not processed without their knowledge and are only processed with their ‘explicit’ consent. GDPR covers personal data relating to individuals. Team Sport Direct is committed to protecting the rights and freedoms of individuals with respect to the processing of personal data.


This privacy policy applies to the website www.teamsportdirect.co.uk operated by John Henry Sports Ltd and its affiliates ("Team Sport Direct", "we", "our" and "us") and to the processing of personal information by John Henry Sports Ltd as contemplated in this privacy policy. Any reference to "you" or "your" means you, the user.


This privacy policy sets out how Team Sport Direct uses and protects any information that you give John Henry Sports Ltd when you use this website, we will also cover the new GDPR updates that have been brought in as of the 25 May 2018.


Team Sport Direct are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Team Sport Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We will email out to all customers about important changes such as the new GDPR. This policy is effective from 17 May 2018.

WHAT WE COLLECT

We may collect the following information:


Your Name


Any club details referenced with you.


Contact information including email address and phone number.


Demographic information such as postcode and house number.


Permission to send you emails from our site.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


Internal record keeping.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


Address details are provided to us for goods to be shipped to you. We will load your address details into our courier system to produce a label and deliver goods to you that you have purchased.

GDPR - CONTROLLING YOUR PERSONAL INFORMATION

You now have full control of the data stored on our site, if new to the site you can select or deselect ways to restrict the collection or use of your personal information in the following ways:


Marketing Preferences:


Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. You are free at any time to unsuscribe from our marketing emails, this can be done via the marketing emails, contacting us direct or removing yourself via your online account.


Personal Data:


If you have previously agreed to us using your personal information for direct marketing purposes or for any orders. You have the right to remove this from our system at any point. In order to do this you can now login to your online account and choose the data you want to share with us. If you do not want any information stored on our site then you can request to have this deleted, our IT GDPR team will arrange this deletion and confirm back to you.


If you believe that any information we are holding on you is incorrect or incomplete, please login to your online account and amend these. Alternatively please call our office to speak with our team. We will promptly correct any information found to be incorrect.


Security


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We will not sell, distribute or lease your personal information to third parties unless are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.