Delivery & Returns
COVID-19 Update: Please be aware that we are still experiencing delays from some suppliers which could impact orders and deliveries.
We charge a flat rate of £6.95 for UK Mainland delivery. International delivery charges will vary. The price quoted in checkout for international orders is based on 1 box (additional charges will occur if multiple boxes). Delivery times quoted are for the UK mainland, for outside of this area the delivery time will be longer.
Please contact us at sales@teamsportdirect.co.uk for more information.
Heavier items are subject to an additional delivery cost
No Personalisation | With Printing/Embrodiery | |
Nike | 7-10 Working Days | 17 Working Days |
Joma | 7-10 Working Days | 17 Working Days |
Adidas | 10-12 Working Days | 17 Working Days |
Umbro | 7-10 Working Days | 17 Working Days |
Errea | 10-12 Working Days | 17 Working Days |
Stanno | 7-10 Working Days | 17 Working Days |
Puma | 7-10 Working Days | 17 Working Days |
Hummel | 7-10 Working Days | 17 Working Days |
You will be notified of any stock issues within 2 working days.
Returns
Return address
Faulty items can be returned for a replacement or refund subject to inspection.
If you need to return an item for anything other than a manufacturing fault (e.g you have ordered the wrong size) please return it in its original condition with packaging and tags as sold - within 7 days of receipt for a refund or exchange. Delivery costs are not refunded. A re-delivery cost will be applied if items are exchanged.
Authorisation must be obtained BEFORE goods are returned this can be done by logging into your account or emailing sales@teamsportdirect.co.uk
Goods are returned at your own cost and risk.
Personalised items with any print or embroidery including club shop items cannot be returned.
Authorisation for a return must be obtained before goods are returned. This can be done by logging onto your account or phoning 01604 635348
Returns
Team Sport Direct
Unit 124 K2 Business Centre
Heathfield Way
Northampton
NN5 7QP
Please put a note with your order number and action point i.e "please exchange for the next size up"